Can You Cancel a Day Tour in Cusco? Here’s What You Should Know

Can You Cancel a Day Tour in Cusco? Here’s What You Need to Know

If you’re planning a day tour from Cusco — to destinations like Humantay Lake, Rainbow Mountain, the Sacred Valley, or the Temple of the Gods — it’s natural to wonder:

What happens if I need to cancel or reschedule my tour?
Here’s everything you need to know before booking:

🔄 Can I Reschedule My Day Tour in Cusco?

• ✅ Yes, you can reschedule your tour, as long as the change is requested at least 24 hours before the start of the service.
• Changes requested less than 24 hours in advance cannot be accepted.

❌ Can I Cancel a Day Tour in Cusco?

✅ Yes, you can cancel your booking, but penalties apply depending on how far in advance you notify us:

• More than 15 days before the tour:

🟢 A 30% cancellation fee applies for administrative and commission costs.

• Between 5 and 15 days before the tour:

🟡 A 40% cancellation fee applies for operational and processing expenses.

• Between 48 hours and 5 days before the tour:

🟠 A 70% cancellation fee applies due to confirmed services.

• Less than 24 hours before the tour:

🔴 No refund will be issued.

🕘 What Happens If I Arrive Late or Don’t Show Up?

If you don’t show up at the scheduled time, it will be considered a NO SHOW, meaning:

• ❌ No refund
• ❌ No rescheduling option

Make sure to arrive on time at the designated pickup point (usually the main square in Cusco).

📌 Important Recommendations Before Booking

• ✅ Carefully read our full Terms & Conditions
• ✅ If you have questions, contact us before confirming your booking
• ✅ Always keep your payment confirmation
• ✅ Don’t wait until the last minute to make changes